Questions, answered.

In-stock orders ship from our California warehouse within 24 hours on business days and typically arrive in 3–7 business days. Some orders ship from the nearest Amazon warehouse to reduce transit time.

Yes — you'll get a tracking link by email as soon as your order ships. You can also paste any tracking number into 17track.net, or check order status in your account. Contact us with your order number if you need it sooner.

Our primary warehouse is in Baldwin Park, California. A portion of orders ship from the nearest Amazon fulfillment center for faster delivery.

Yes. Checkout runs on Shopify's PCI-compliant payment infrastructure — card details are encrypted end to end and never touch our servers. We see your order, not your card number.

Orders move to the warehouse fast — often within minutes — so changes aren't guaranteed. Email info@crsttech.com with your order number right away and we'll try to catch it before it ships. Once shipped, the standard 30-day return process applies.

A confirmation with your order number appears right after checkout, and the same details are emailed to you within about 30 minutes. A second email with tracking follows when the order ships.

14AWG is the wire gauge of the cord. It is thick enough to carry the full 15A load safely without overheating. Cheaper strips often use thinner 16AWG or copper-clad aluminum, which runs hotter under load.

Yes. The low-profile 45° flat plug sits flush to the wall so furniture and desks can be pushed right up against the outlet.

Depending on the model: ETL Listed, UL 1363 (power strips), UL 1449 (surge protection), and SGS. The exact marks are on each product's spec table.

Each certified model's page lists its certifying body and the standards it is listed to. Documentation is issued on request — contact us with the SKU. A Certificate of Insurance (COI) is available the same way for procurement files.

1000J+ covers phones and small electronics; 2000–4000J is better for workstations, AV racks, and tools. More joules means a longer protective life.

Every product includes an 18-month standard warranty against defects. Register for free to extend it to 36 months. Defective units are covered, including return shipping.

We offer a 30-day money-back guarantee. If a defect is on us, we cover return shipping. Start a return from the contact form or by phone.

Yes. For larger quantities, request a quote and our team will price it by hand. Email info@crsttech.com with the models and quantities you need.

Yes — procurement documents including a Certificate of Insurance, W-9, spec sheets, and line cards are available on request. Contact us with what your team needs on file.