Shipping policy
All in-stock orders are processed and shipped within 24 hours on business days (MondayโFriday, excluding US holidays). Orders placed on a weekend or holiday are processed the next business day. You'll get a confirmation email when you order, and a second email with tracking once it ships.
Shipping rates & delivery estimates
Standard shipping is free on every order โ no minimum. Free shipping covers the 48 contiguous United States and Washington, D.C.
| Shipping option | Estimated delivery | Price |
|---|---|---|
| Free standard shipping | Typically 3โ7 business days | FREE |
| Local pickup (Baldwin Park, CA) | We'll email you when it's ready | FREE |
Delivery estimates aren't guarantees. Carrier delays, severe weather, and peak seasons can occasionally extend transit times. If that happens, check your tracking link for the latest status.
We don't currently ship to Alaska, Hawaii, US territories, APO/FPO/DPO addresses, or international destinations. Many CRST products are also available through our Amazon storefront.
Local pickup
You can pick up your order for free at our warehouse in Baldwin Park, California. Select local pickup at checkout, and we'll email you pickup instructions when your order is ready. Pickup hours are 9:00 AMโ5:00 PM, MondayโFriday. Please bring your order confirmation email.
Tracking your order
When your order ships, you'll receive an email with a tracking number. Tracking may take up to 48 hours to become available (longer over weekends and holidays).
If your order hasn't arrived within 7 business days of your shipping confirmation, contact us at info@crsttech.com with your name and order number and we'll look into it right away.
Shipping to P.O. boxes
P.O. box delivery depends on the carrier. If your order can't ship to the address you provided, we'll contact you within 24 hours (MondayโFriday). If we don't hear back within 3 business days, we'll cancel the order and refund it in full.
Refunds, returns, and exchanges
We accept returns within 30 days of delivery, and we never charge restocking fees. If a return is due to a quality issue, we cover the return shipping; for change-of-mind returns, you cover return shipping. See our full refund policy for the step-by-step process.
If your order arrives damaged, email info@crsttech.com as soon as possible โ ideally within 48 hours of delivery โ with your order number and photos of the item and the packaging. We'll make it right with a free replacement or a full refund. This doesn't affect your 30-day return window.
Questions? Contact us anytime at info@crsttech.com.